SHOP WITH CONFIDENCE
If you purchase an item from foremostgolf.com that, for any reason, fails to satisfy your requirements, you may return it to us for an exchange or refund within 30 days of purchase as long as it is new, unused and in its original packaging. We cannot accept returns on used merchandise, special offers and personalised items.
To register your return please email firstname.lastname@example.org quoting your order number, name and contact details. We aim to reply to your email within 12 hours.
What Does This Mean To You?
Depending on your wishes, we will:
Exchange - Credit you the full value of the goods to be used against a subsequent purchase.
Refund - Arrange a full refund on the product returned. This refund will include any shipping charges you paid when you made your purchase. Your refund will be made to your original payment method.
In the EU, you have the right to cancel your online purchase within 14 days. This 14 day "cooling off" period begins on the day you receive your purchase.
You can choose to cancel your order for any reason within this timeframe - even if you simply changed your mind.
Foremost Golf will issue you a refund within 2 business days of receiving the unwanted, unused item or items. This refund will include any shipping charges you paid when you made your purchase but not the return shipping charges.
Returning Your Items
Package your items safely and securely - use the original packaging if this is possible and complete the returns document enclosed with your original order (please take a copy for your records).
How to Return - Choose One Of The Following
Return FREE via Click & Collect
You can choose to take your return package to your nearest Foremost Professional, who will organise the return for you. Click here to find your nearest Foremost drop off/collection point. Please make sure that your package is secure and return slip is enclosed. Please note that we are unable to refund any Click & Collect orders directly in store.
FREE DPD Returns (using one of DPD Pickup Shops)
To register for your FREE DPD returns please call our Customer Service Team on 0044 (0)800 500 3194 Monday to Friday 9 am - 4:30 pm or email email@example.com
Once your return request has been registered with Foremost Golf, an email will be sent to you with a FREE returns label and your unique parcel tracking number. Please follow the instruction on the email.
To find your nearest DPD location please visit http://www.dpdlocal.co.uk/apps/shopfinder
Return via Royal Mail/Courier
You can use a reputable courier or Royal Mail recorded delivery. We recommend for larger goods that you use a courier and recorded delivery for smaller items. We are unable to accept responsibility for goods lost in transit on their way from you to us if not returning via Click &Collect. We advise you to keep proof of postage if using Royal Mail or courier service.
Foremost Golf Ltd Returns
Unit 5, Slough Interchange
We aim to process all refunds within 24 hours of receiving your return item(s) as long as they are new, unused and in their original packaging.
Foremost Golf Ltd holds no liability (outside the normal warranty given by the manufacturer) with regard to the return of any goods, purchased by a consumer, which currently conforms to R&A or USGA regulations but may not do so in the future due to changes to the rules set by the governing bodies of the game.
We cannot accept returns on used merchandise, special offers, custom fit golf clubs and personalised items.
If you received a free gift or voucher with any item you are returning you must also return the free gift/voucher, otherwise, we will not be able to process any refund/credit. If you have received a voucher due to purchasing an item then this voucher will be made void if the purchased item is returned for an exchange/refund.
Any queries relating to Returns, please contact our Customer Service Team via email firstname.lastname@example.org or call on 0044 (0)800 500 3194 Monday to Friday 9am-4: 30pm